I do have a serioys problem with this box. I just have a Sv360 Premier from a friend the box said: file 263 on it but the hub has a hub that has a file : 14.2 on it . I try the procedure file P29 it doesn't work so I did a system clean on it to start fresh. By looking on the Step by Step Instruction by the Pivot, he's talking about the bin version 420 and 422 ( December 16th 2010) but I dig all over , can't find them at all. Do they have an other name or am I on the right track?